contestada

The work process involved in providing the service involves the physical presence of the customer in the system. Group of answer choices True False

Respuesta :

The work process involved in providing the service involves the physical presence of the customer in the system is false.

Explanation:

  • The Customer contact refers to the physical presence of the customer in the system.
  • creation of the service refers to the work process involved in providing the services.
  • There is minimum waste of time and resources in delivering the service.
  • service process can be enhanced by the customer who takes a greater role in the production of the service.

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