In a concentrated retail system, a few retailers supply most of the market. There is a tendency for greater retail concentration in developed countries
For retailers to increase sales and better understand their customers, customer relationship management systems gather the following information: Name, email, social media, and how the consumer first heard about the organization are all examples of contact information.
Information systems are the equipment, software, and hardware that support merchants' performance in a changing environment. They assist with point of sale transactions, logistics, planning, inventory control, managing budgets and sales targets, and more. Let's quickly review a few of the information systems that are most frequently used in the retail industry.
One feature of IMS is asset tracking, which enables products to be traced in a warehouse or store using their barcodes and/or other tracking information like their serial number, lot number, or revision number.
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