A user reports a lack of network connectivity. the technician takes control of the user machine and attempts to ping other computers on the network and these pings fail. the technician pings the default gateway and that also fails. what can be determined for sure by the results of these tests?

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11-08-2017
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A user reports a lack of network connectivity. the technician takes control of the user machine and attempts to ping other computers on the network and these pings fail. the technician pings the default gateway and that also fails. what can be determined for sure by the results of these tests?

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shinmin shinmin · Answer 1 · 2017-08-25T07:14:28+02:00

shinmin shinmin

25-08-2017

The answer is nothing can be determined for sure at this point. The explanation for this is in networks today, a failed ping could mean that the other devices on the network are blocking these pings. Additional investigation such as checking network connectivity from other devices on the same network is necessary.

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